Kilimanjaro Climber Comments
“I wanted to thank you personally for running such a superb trek to Kilimanjaro. Also, thank you very much for helping me out with loaning me your warm anoraks for the final push. Your organization, the guides, the porters, the chefs, the food and every aspect made the trek the experience of a lifetime and I cannot thank you enough”.
“In July 2008, Berg Adventures guided our two families (4 adults and 8 children) to the summit of Mount Kilimanjaro, including an incredible safari and 3 nights in Zanzibar.
Throughout the climb, my children repeatedly exclaimed “Wally Berg is the ‘Chuck Norris’ of mountain guides!” and I truly agree. On the way to the summit, he made certain that everyone enjoyed themselves. We had great accommodations with excellent chefs and attentive staff.
Every small detail was well thought out and the surprises were all pleasant and exciting. Berg Adventures was flexible and knowledgeable enough to accommodate changes to our schedule, including adding Zanzibar to our itinerary during our safari.
I’ve climbed several mountains and traveled extensively, and unequivocally, Berg Adventures is the most conscientious and professional service available. If you are looking for a luxury, customized adventure, call Wally Berg!”
“Traveling with Berg made our trip an OUTSTANDING experience. It could not have been better with any other company. The Berg porters had a unique sense of spirit and camaraderie which made the climb especially fun for me. Our guide Julius was very knowledgeable and able to converse on a myriad of subjects. Our guide and driver, David turned out to be a hidden treasure. His jovial and easygoing personality made him a pleasure to be with the 6 solid days of safari driving. The employees at the Berg office in Tanzania, namely Nicholas and dear Angel were superb host and hostess. I am happy to be a reference for your company in the future and look forward to using you again!”
"The trip was on outstanding experience in all respects. Everyone with BAI was courteous, prompt, professional and a pleasure to deal with. Any problems were dealt with the goal of making sure that we were satisfied, happy and that our needs were being met."
"The trip was an incredible spiritual journey for me. You have changed my life forever. I thank you for everything you have given us."
"Thank you so very much for all your dedication, thoughtfulness and efficiency in ensuring we had a wonderful climb and safari."
"Thank you for an incredible adventure. In my business there is a concept called “exceeding client expectations”. This means giving more than the client expects; you certainly did that. Not only was the mountain and safari much more than I expected, your attention to detail and little added touches were fantastic… waiters, flowers on table, morning coffee, your photos… all very well done and appreciated."
"Thanks again for your friendship and help on Kilimanjaro. With you and Nicholas I truly believe I could have climbed many more thousand feet that summit day. I can’t ever remember felling that ‘fit’ in my life. What a truly fulfilling adventure."
"I was amazed with the organization of the trip, it was unbelievable. I’ve never been on a more organized, smooth-running trip!"
"I would travel again with BAI in a heartbeat. BAI is the best in my book."
"I recently completed one of your trips to Kilimanjaro and want to take this opportunity to comment on your marvelous employees in Arusha and how they made our trip special.
When I booked this trip, we spoke with other individuals who have climbed Kilimanjaro before with your group and through the discussions, we knew about Nicholas. In fact, we were asked by one of those individuals to bring presents for Nicholas’s new baby when we made our trip. Nicholas did not guide us on our trip, but was a marvelous coordinator and was responsive to all our needs. David was our driver, and while he also did not make the trip with us, he was as pleasant and helpful as an employee could be which was also true of others who accompanied us on most of our drives. Our guides were excellent. They were professional but also fun to be with and we felt totally comfortable in what they were advising us and made our trip truly special. All of other people in the group made our overall trip much more enjoyable.
The esprit de corps of your people is inspirational and I thought you should know that talk about the company and with a great deal of respect.
Thank you for your excellent service and I hope you will share our comments with your marvelous people in Arusha."
"I wanted to send you this note to provide you with feedback on our Kilimanjaro trip in August.
The trip in general was excellent and we enjoyed ourselves a great deal. We're convinced that our Berg expedition was the best equipped and best prepared expedition on the mountain. We were particularly impressed by the quality of your guides and porters on the climb, both as professionals and people. They consistently went beyond the call and they were terrific ambassadors for Tanzania and for Berg. We would certainly recommend Berg to others and consider traveling with Berg again.
The safari was also first rate. The accommodations were extraordinary and we saw a bewildering array of wildlife and birdlife."
"Our guides were most awesome people ever! We love them! it was so much fun, they taught us some Swahili and told us about their childhood and family.
It was a bit pricey compared to other services we looked at, that said, I felt safe, well fed and we both made it to the top and had a great time! "
"I just wanted to thank you and Berg Adventures for an unbelievably exhilarating adventure in Tanzania. The BBBS climb for kids was more than I ever expected! Your staff in Arusha is exceptional! Our guide was spectacular! "
"As always I am grateful to BAI. Climb was magnificent, Safari unbelievable. "
"We had such a great trip to Kili that neither one of us would go anywhere without joining up with BAI."
"Extremely good! Huge fun. An enjoyable challenge. Different! "
"Guides were impressive! Food and staff very good. Great singing! More enjoyable than expected! "
"Excellent! The resource guides and information provided gave us some insight to the adventure. The Berg Adventure difference is obvious when talking with others about their Kili experience. "
"Excellent! I received plenty of material and all other questions were answered promptly. The guides were very personable and of the highest caliber. BAI was like traveling first class. Awesome journey! I would not even consider using anyone but Berg Adventures."
"Couldn’t imagine a better experience. Other trips tend to meet expectations, but BAI went well beyond my expectations. Excellent experience. Thank you. "
"The trip was great; I would recommend BAI to anyone going to Kili."
"Just a quick note to tell you that Line and I really love our trip in Africa. Our guides were fantastic; they enjoy their work and they really care about our success. The food and everything else (the toilet) was just … WOW and we certainly enjoyed the greeting from the porters with their songs and dance at the end of every days and the welcome/congratulation “ceremony” Nicholas (and the beer) on the last day. I could repeat the same thing about Richard in the safari; he is just a wonderful person.
Thanks for your support and talk to you for a next adventure."
"Our guides were very friendly and taught as a lot about the park, people and Tanzania. Never had anyone carry my gear before, service superb."
"The team building concept of one family, 1 mountain, 1 team and the singing of the porters was very positive and welcome. I enjoyed every night, porters friendly and helpful. Had a great time."
"Thank you for a very spiritual journey. The Berg organization has and will enrich many people’s lives. We look forward to more adventures with your team."
"When I first set-out for this crazy adventure, I was apprehensive about traveling by myself and completing such a challenging task. Berg Adventures has surpassed all of my expectations, especially with my background in the hospitality industry. I was overwhelmed from the start
The food and accommodations were great. Leila, thanks for holding my hand during those tricky parts and helping me feel better on my off day.
The best part of the trip was BAI’s staff. They are so filled with spirit that touched all of us. I will spread the word about my amazing trip. "
"Awesome! The team-building was great! Ability to communicate with family and friends via Internet was excellent. Family really enjoyed following our progress. Thank you again for the experience of a lifetime!"
"The trip was outstanding. It was a great accomplishment on the part of everyone – a real team effort., a real sense of community. Thanks to Berg Adventures"
"Greetings from White Rock. I have finally recovered from Jet lag and put fingers to the keyboard. So as to speed up the evaluation process I have attached it to this letter.
How does one thank you both for such a wonderful, life changing experience besides saying “Thank you, well done and congratulations on providing a truly unique service that went far beyond expectations” You make an excellent team and provide an exceptional service that is beyond compare. You have made history by providing our diverse group an opportunity of making so many dreams come true. I know each of our lives have been changed; one could see that in the light shining from each person eyes at the end of the climb. Self esteem has been built and doubt has changed to “I can do it” “I can reach my dreams” “I can do anything I put my mind and energy to.
I watched you as you had to make some changes in plan to accommodate our group which at times must have been very stressful. Yet you both maintained a smile and calm manner. Well done!
Berg Adventures truly came through for each of us, thank you again and please thank your wonderful team of friendly and professional guides, getting to know them, the kitchen staff, drivers and porters was for us all part of this great adventure. They all taught us about Tanzania and the beautiful people who live there."